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Website Terms and Conditions

By accessing, browsing, using, registering and making a purchase via the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. These terms include the terms of our Privacy Policy and Cookies Policy. Our Privacy Policy explains what personal information we collect about you when you use the Website and our Cookies Policy deals with the use of cookies on the Website. If you do not agree to these Website Terms in their entirety, you must not use the Website.

 

1. About us

 

This website www.A1electrics.com is owned and operated by:

 

A1electrics

Unit D11

Wakehurst Industrial Estate

Ballymena

Co. Antrim

BT42 3AZ

United Kingdom

 

VAT number : GB 691 2518 28

 

Email: info@a1electrics.com

Tel: +44 (0)28 2564 2228

Fax: +44 (0)28 2563 8787

 

2. Making a Contract with us

  2.1      When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order, this does not mean that your order has been accepted.

  2.2      Once your order has been reviewed, we may choose not to accept your order for any reason and will not be liable to you or to anyone else in those circumstances. On acceptance of your order a contract is made between us and it is our duty to supply you with those goods.

  2.3      In the unlikely event that the goods are not available for any reason or that we have made a pricing mistake, we will advise you of this and no contract will be made between us.

  2.4      Images of products on this website are for illustrative purposes only. Your goods may vary slightly from the image shown on the website. We cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the actual goods.

 

3. How to order

  3.1      You can use our website to place an order by selecting the product you wish to purchase and adding it to your cart. Items removals and/or quantities can be adjusted at any time. If you prefer to order by telephone you can do so by calling +44 (0)28 2564 2228 or you can e-mail us directly to sales@A1electrics.com.

  3.2      Carriage charges will be shown prior to you placing your order.

  3.3      You will be required to pay for the goods in full at the time of ordering. However this does not mean that the        order has been accepted, your order will only be accepted as described in conditions 2.1, 2.2 and 2.3.

  3.4      We use secure payment facilities for online purchases. We accept all major credit / debit cards and PayPal.

  3.5      Promotional prices only apply during the period stated and we reserve the right, without prior notice to end a promotion early or to extend a promotion longer than the stated date

  3.6      Prices of goods on our website are inclusive of VAT at the current rate, and do not include shipping costs, which are an additional charge. We reserve the right to vary prices at any time

  3.7      Price are in pounds sterling . We will not be liable for any fluctuations in currency exchange rates.

 

4. Delivery & Carriage Charges

  4.1      Goods will normally be dispatched from our warehouse the next working day, excludin weekends and bank holidays. Any estimated dispatch date is an estimate, which can change without notice.

  4.2      Goods will be sent with our chosen courier service.

  4.3      Depending on size, your order may arrive in more than one delivery.

  4.4      We will dispatch the goods to the premises you specify on your order. We will not accept responsibility for any delays in delivery of the goods and/or performance of the service.

  4.5      You are responsible for the accuracy of delivery information provided to us.

  4.6      The delivery address can not be changed once the goods have been dispatched to you.

  4.7      Any goods found to be missing or damaged should be notified to ourselves within a reasonable time.

  4.8      Time for delivery shall not be of the essence and we shall not be liable for any delay in delivery or incorrect delivery howsoever caused.

 

5. Cancellation and returns

  5.1      Pursuant to the Consumer Contracts (Information, Cancellation and Additional Charges (Regulations) 2013 you can cancel your contract at any time up to 14 days after the day of delivery. To do this, please e-mail, fax or phone us, return the goods in their original packaging and receive a full refund provided that the goods have not been used in any way, are in the same condition in which they were received by you and are returned to us. You are responsible for the costs of returning the goods.

  5.2      You may not return any goods that have been installed unless they are faulty.

  5.3      If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will not accept their return.

  5.4      We will refund all monies paid to us by you including any postage / carriage within 30 days, less any costs due under this contract.

 

6. Faulty Goods / Guarantee

  6.1      If there is a problem with the goods, please notify us 14 days after the day of delivery by e-mail providing details of the problem. It is helpful if you can provide us with a digital photograph of the problem as we may be able to remedy the problem and save you having to return the goods for inspection. We will deal with the matter in accordance with your legal rights.

  6.2      All goods that are covered by a manufacturer’s warranty are subject to the terms and conditions of that warranty.

  6.3      The manufacturer’s warranty is provided in addition to the rights that the law says you have as a consumer and accordingly, your statutory rights are not affected.

  6.4      If we are satisfied that a replacement is necessary, this will be arranged without unreasonable delay and without charge. Replacement goods will not be dispatched until the original goods have been received at our warehouse and checked. The cost of returning goods to us is your responsibility. However on inspection we will refund your reasonable postage costs, providing that the goods are found by us to be faulty. If the goods are not faulty, we will return them to you, save where Clause 5.1 applies.

  6.5      We will replace defective goods free of charge, at our discretion, providing that you have returned to us any faulty goods upon request.

  6.6      If an item is no longer available, we will offer an alternative. In this instance you will have the option of a refund.

  6.7      This warranty extends for a period of twelve months from the date of delivery to you. It does not cover faulty installation, misuse, alteration, wilful damage, negligence, abnormal working conditions, failure to follow the Manufacturers or our instructions (whether oral or in writing), normal wear and tear or accident, nor will we be liable for any other losses or consequential expenses incurred.

  6.8      All electrical work should be carried out by a qualified electrician.

  6.9      Save as aforesaid and save in respect of death or personal injury resulting from our negligence or that of our servants or agents, we shall not be liable for any claim or claims for direct or indirect consequential or incidental injury loss or damage whether in contract or delict or tort arising out of or in connection with any defect in the goods or any act, omission, neglect or default (whether or not the same constitutes a fundamental breach of the contract between us or breach of a fundamental term thereof).

  6.10      Where we replace faulty goods you are responsible for their safe disposal if they have not been returned to us.

 

7. Liability

  7.1      We do not accept liability for any consequential loss of profit or indirect losses. You should therefore not book installation of the goods until you have received them and inspected them.

 

8. Force Majeure

  8.1      We shall not be liable for any loss or damage caused by loss or delay in our performance or non-performance of any of our obligations hereunder, where the same is occasioned by any cause whatsoever that is beyond our control. Should any such event occur, we may cancel or suspend the contract without incurring any liability for any loss or damage occasioned.

9. Title and Risk

  9.1      The risk in the goods passes to you upon delivery.

10. Governing Law

  10.1      This contract is governed by and construed in accordance with the Laws of Northern Ireland. You irrevocably submit in respect of all matters and disputes arising out of this contract to the exclusive jurisdiction of the Courts of Northern Ireland.

 

11. Assignment

  11.1      This contract is personal to you and may only be assigned with our written consent.

 

12. Disputes

  12.1      If a dispute should arise between us, either party may avail of the EU Online Dispute Resolution Platform at http://ec.europa.eu/consumers/odr/

 

Website Disclaimer for www.A1electrics.com

 

1. Use of Website

  1.1      You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.

  1.2      The copyright and other intellectual property rights in all material on this Website are property of their respective owners and must not be reproduced without prior consent.

  1.3      Subject to paragraph 1.1, no part of this Website may be reproduced without our prior written permission.

 

2. Site Uptime

  2.1      We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.

 

3. Links to and from other websites

  3.1      Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content.

  3.2      If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.

  3.3     If you choose to link to our website in breach of Paragraph 3.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.